Common Questions and Answers What will it cost me to route my call traffic? There is no set up costs or on going charges for accessing Intercells’ system. You simply pay for the cost of the calls. Is there a minimum contract period? There is no minimum contract period – if you are not 100% happy just stop using them! Will my phone number or hardware change? Your numbers will remain unchanged, as you will still be on the BT network, as it just needs your existing hardware. Will my staff notice any difference? No. They will not notice any change in speed, quality or method. Does the system handle every call including local? The system will handle all calls including local except for 999,192, directory inquiries, speaking clock etc, all of which will remain with BT. Can you provide extension billing? Yes, for clients with sufficient call spend, as additional free equipment will need to be installed on site.