Common Questions and Answers What will it cost me to route my call traffic through Intercell? There is no set up costs or on going charges for accessing Intercells’ system. You simply pay for the cost of the calls. Is there a minimum contract period? There is no minimum contract period – if your not 100% happy just stop using them! Will my phone number or hardware change? Your numbers will remain unchanged, as you will still be on the BT network, and Intercell will use all your existing hardware. Will my staff notice any difference? No. They will not notice any change in speed, quality or method. Will Intercell handle every call including local? Intercell will handle all calls including local except for 999,192, directory enquiries, speaking clock etc, all of which will remain with BT What is IBIS? This is a free service provided to any client who does not want their bills on paper. It is ideal for clients with multiple sites home workers. or cost centres. As well as consolidating all call traffic data, it very simply allows analysis by line, site or cost centre, in terms of cost, duration or frequency. Analysis can be viewed in tabular form, graphically or exported into any other package. Of the standard reports available, a specific in-depth analysis of cellular traffic is available which can lead to further savings by the installation of additional routing equipment. Can you provide extension billing? Yes, for clients with sufficient call spend, as additional free equipment will need to be installed on site.