FREQUENTLY ASKED QUESTIONS

If your question is not answered on this page, please do not hesitate to contact one of our staff by telephone or e-mail.

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What is Returnload.Com ? Returnload.Com is a live database of UK and European loads and haulage capacity.

How do I join?
Just complete the basic login form are and your password will be emailed back by return. You are then ready to post and search your loads and capacity.

 

 

What does it cost?
Returnload.Com is free to post and search, and includes the email notification of matched loads and capacities. After an initial free period, the posting of loads and capacities will remain free of charge but access to the search, e-mail and Management functions will be by subscription.

 

 

Are there any further costs or charges involved?
No. Returnload.Com take no commission and hold no Dutch auctions. The more you use the site, the better value it becomes as the subscription fee is set for the first 6 or 12 month period.

How do I post and search?
Visit the 'How It Works' page area for a step by step guide.

 

 

Do I have to input all my reoccurring loads/capacities every week?
No. Regular items can be programmed in for every Thursday/Friday for example and will be put in the database automatically, with past items held in your personal management area which require only a tick in the check box and the relevant new dates entering to make live again.

 

Will I have to keep searching for matches to my requirements?
No. You will be e-mailed notification of all loads and capacities that match your postings to the database instantly, so saving time and call charges. This can be to your computer or your mobile phone.

 

Do I have to live in the UK to be a member?
No. Returnload.Com is open to all and the database is designed to cover any load and capacity within Europe And for the future? The site will be available in French and Spanish in the next couple of months with further languages planned.

 

Are my details secure?
Yes. Returnload.Com does not pass on members account information to outside companies.

 

THANK YOU FOR YOUR INTEREST.